Providing support for all E. Crane Computing products, including POWERGEN, PBSERVICE, HARPB, VERSIONEDIT, PBLRESCUE, and PBLEXPLORER.
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I can install the upgrade version of PowerGen6.5 fine on clean PC, but it fails on my build PC. I try to uninstall the older version, it also fails. Any ideas. Below are messages from the event viewer.
Shawn
Event Type: Information
Event Source: MsiInstaller
Event Category: None
Event ID: 11725
Date: 1/8/2007
Time: 12:43:44 PM
User: TAX-220\aapple
Computer: TAX-220
Description:
Product: PowerGen Professional -- Removal failed.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 45 41 35 30 39 31 39 {EA50919
0008: 44 2d 44 32 43 37 2d 34 D-D2C7-4
0010: 44 38 33 2d 42 38 43 45 D83-B8CE
0018: 2d 33 41 31 31 44 44 41 -3A11DDA
0020: 41 32 46 39 39 7d 2c 20 A2F99},
0028: 31 36 30 32 1602
Event Type: Information
Event Source: MsiInstaller
Event Category: None
Event ID: 11729
Date: 1/8/2007
Time: 12:43:32 PM
User: TAX-220\aapple
Computer: TAX-220
Description:
Product: PowerGen Professional -- Configuration failed.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 45 41 35 30 39 31 39 {EA50919
0008: 44 2d 44 32 43 37 2d 34 D-D2C7-4
0010: 44 38 33 2d 42 38 43 45 D83-B8CE
0018: 2d 33 41 31 31 44 44 41 -3A11DDA
0020: 41 32 46 39 39 7d A2F99}
Shawn,
Are you getting any error windows during the installation process?
What is different about the clean PC and the build PC? OS?
Regards,
Phil
I must be cured.
I trying to install PowerGen 7.0 on a clean Win2k3 SP2 server with no luck. It has PB 9 and PB 10.5, .NET Framwork and the SDK. Start installing, then says it was canceled and rollback. Below is the Windows event log.
Thanks
Shawn
Event Type: Information
Event Source: MsiInstaller
Event Category: None
Event ID: 11708
Date: 11/29/2007
Time: 3:19:51 PM
User: VTTAXNET\manassas1
Computer: TXMANASSAS
Description:
Product: PowerGen Professional -- Installation operation failed.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 45 41 35 30 39 31 39 {EA50919
0008: 44 2d 44 32 43 37 2d 34 D-D2C7-4
0010: 44 38 33 2d 42 38 43 45 D83-B8CE
0018: 2d 33 41 31 31 44 44 41 -3A11DDA
0020: 41 32 46 39 39 7d 2c 20 A2F99},
0028: 31 36 30 32 1602
Pages: 1